Day Care Insanity, Part Three

I was finally able to file my complaint yesterday. I called the 1-800 number to get information on how to file a complaint and they routed me to a local office. I called the Austin office and when I told the lady I wanted to file a complaint she asked me if I had the abuse/neglect hotline number. I explained to her that I felt "abuse/neglect" was kind of harsh. She said, "even if you just suspect it, then you should call the abuse/neglect hotline." So, I did. Of course, I was on hold for 30 minutes and finally gave up. Thankfully I was able to file a report online. No telling how long I would have been waiting to speak to a human. I thought that was a little ridiculous.

At first I was worried about making a bigger deal out of the situation than someone else might have seen it. I don't want to be one of those parents. But, after remembering how I found Jake that day and other things I witnessed, I figured those things could be considered abuse. The lady not allowing Jake to eat could be considered abuse and/or neglect. I typed up everything and even gave the names of the two old bats. They're definitely gonna know who filed the report even though I'm sure the investigators can't give out that information. And I'm assuming it will be investigated. I would think they have to investigate no matter how big or small the incident may be. I'm also pretty sure that as the complainant I have the right to know the outcome of the investigation. I was unable to get decent information yesterday. I keep thinking that someone will call to speak with me about it. At least that's what I did when I conducted investigations of MR facilities. It's pretty much the same thing. We'll see what happens!