Friday, August 29, 2008

Day Care Insanity, Part Two

We had Jake at THE day care yesterday morning. The girl there in the morning is really good and it's obvious she cares about those babies. I felt so uneasy all morning so I spoke with my boss and left work at noon. When I got there, one of the girls, who we liked but was only in the baby room occasionally , stopped me outside. She said, "I just heard today is Jake's last day. I'm so sorry. I was wondering what would happen after you found him in the corner, facing the corner, screaming. He's my favorite one and he's such a good baby. And ya know, Miss Angie (the old lady I didn't like...kind of ironic her name is Angie), didn't have patience with him and would only let him eat 2 oz, but I would sit with him until he ate all 6 oz." My jaw dropped. That explains all the 2 oz feedings he got. They told me he wasn't wanting to eat and that his schedule was all messed up. WTF? I could kill that woman. She's lucky she wasn't there when I picked him up yesterday or there definitely would have been an ass kicking. I don't care how old that bitch is.

When I got inside, the Asst. Director was playing with Jake. Ha! Too late, idiot! I had asked her for a letter stating we wouldn't be charged for the next two weeks per their cancellation policy. She had asked me for a letter stating we were pulling him out. We exchanged letters and a look of confusion came across her face. I had attached, to my letter, one of the state regulations. Regulation 746.2401 states, "basic care for infants must include: (2) Individual attention given to each child including playing, talking, cuddling, and HOLDING; and (3) Holding and comforting a child who is upset." My intention was to let her know I am aware of how to find the regulations and file a complaint. I also am genuinely concerned about the other children in that facility who aren't getting the attention they need. I explained that was my biggest concern and she might share that regulation with her staff. She got defensive and stood up for her staff. RED FLAG. Funny thing, there was someone there picking up their child who heard every word I had to say.

All in all, things were fine. He did have someone else's socks on, but I'll take that over any of the other stuff. I got him home, changed his clothes to get the day care smell off and we played. I promised to never put him in that situation again, so this new day care better watch out. I've been in regulatory services and know how that stuff works. A complaint is just a phone call away. I may be their worst nightmare.

1 comment:

Anonymous said...

Have you filed the complaint yet? UGH. I want to kick all they asses. Can I file a complaint too? :)

It bothers me that the girl saw what was happening and didn't say anything. She may be a nice person and all, but good Lord, if you know something is wrong isn't your responsibility to let someone know?

Stupid old bitch not letting him finish his bottles.